General

Please read the following Privacy policy of the services made available on https://www.emedque.com or the equivalent eMedQue Mobile Application available on Google Play, Windows Store or Apple Store (“eMedQueApp”/ “Website”). The eMedQue App or Website on which the Services are availed may together be referred to for convenience as the “Platform”.

For the purpose of these privacy policies, wherever the context so requires “Your”, “You" or "User" shall mean any natural or legal person who browses the Platform or has agreed to become a subscriber to the Services on the Platform by providing login credentials while registering on our website as a Subscribed User using the computer systems. The term "We", "Us", "Our" shall mean Mega Medi Appz (“eMedQue”).

Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By viewing the eMedQue Platform, you agree to be bound by the terms of this Privacy Policy.

By using the eMedQue Platform and/or by providing Your information, You consent to the collection and use of the information You disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access our Website.

Collection of Personally Identifiable Information

We collect certain information about You to help us serve You better. The information collected by Us is of the following nature:

➢ Name; ➢ Telephone Number; ➢ Email Address; ➢ Service Address; ➢ Other information about the service address which You give Us; ➢ Your IP address; ➢ Information about your device; ➢ Network information ➢ College/ Institution Details and location ➢ Demographic information such as postcode, preferences and interests; ➢ Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

Use of Personal Information

The information collected by Us through our Website is used by Us for various purposes to enable us to serve you better:
(a) To find third party service providers;
(b) Internal record keeping;
(c) We may use the information to improve our products and services;
(d) We may periodically send promotional emails or messages on the Website about new products, special offers or other information which We think You may find interesting using the email address which You have provided;
(e) From time to time, we may use the information to customize the Website according to your interests.

We may use personal information to resolve disputes that may arise with the use of our Services, help promote a safe service to all the customers, measure consumer interest in our services, customize your experience, detect and protect Us against error, fraud and other criminal activity, enforce our terms and conditions.

Sharing of Personal Information

We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities.

We may disclose Your personal information if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our customers or the general public.

Information Safety

All information is saved and stored on servers which are secured with passwords and pins to ensure no unauthorised person has access to it. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Choice/Opt-Out

We provide all customers with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of our partners, and from Us in general, after providing Us with personal information. If You want to remove your contact information from all lists and newsletters, please write to [support@emedque.com].